Introduction

More than 130 civic and business leaders, involved citizens, and subject matter experts gathered on December 4, 2017 at the Dennis & Judith Jones Visitor and Education Center in Forest Park to further the discussion on advancing the St. Louis Delmar Divide community as a Smart City. Participants heard about the current efforts and developments ranging in the neighborhood and region as well as what is being done in Smart City technology nationally and internationally. Then they were invited to engage in a facilitated group exercise to advance thinking on how to approach Smart City development in a variety of focus areas.

It was based on the premise that the path to developing answers for Smart City development and execution in St. Louis begins with asking good questions. Groups were tasked with coming up with the questions they would ask the following:

  • Elected officials and governmental staff,
  • Community organizations,
  • Anchor institutions,
  • Business community,
  • Technology providers, and
  • Those whose voices are usually less heard.

The groups also were asked to identify who else needs to be part of the conversation, what they should be asked, and what groups and people must be involved in asking the questions.

Each group was given a topic area to focus on, with questions being related to how Smart City technology and development could relate to, impact, and enhance that area. The 13 focus areas were (listed alphabetically):

  • Commercial Development (retail and office)
  • Cultural and Creative Arts Activities
  • Energy, Renewable Energy, and Energy Management
  • Entertainment, Recreation, and Leisure
  • Entrepreneurship
  • Healthcare and Public Health
  • Higher Education and Research
  • Housing Development and Affordability
  • Mobility and Transportation
  • Pre-K and K-12 Education
  • Privacy and Personal Data Security
  • Public Safety
  • Workforce Development and Digital Skills Training

Groups facilitators included:

Pat McKeehan, PMcK Consulting and City of O’Fallon – Entrepreneurship

Stephen Kidwell, Ameren Corporation – Energy, Renewable Energy, and Energy Management

Sharonica Hardin, University City Schools – Pre-K and K-12 Education

Amy Zhou, City of Ottawa, Ontario – Mobility and Transportation

Kevin Barbeau, Loop Trolley – Mobility and Transportation

Mike Fabrizi, Mitre Corporation – Housing Development and Affordability

Ken Harrington, Bayberry Group – Entrepreneurship

Owen Graham, Centriq – Workforce Development and Digital Skills Training

Vanessa Fox, Partners in Productivity – Entertainment, Recreation, and Leisure

Laura Jones, Regent Power – Energy, Renewable Energy, and Energy Management

Gene Foster, Regent Power – Energy, Renewable Energy, and Energy Management

Jim Highfill, iNeighborhoods – Cultural and Creative Arts

David Sandel, iNeighborhoods – Commercial Development

The following pages contain the output from each group. Responses are largely as written by participants with only minor editing for misspellings, etc. Where possible within a focus area similar questions have been grouped and overall an attempt is made to list question from the more general to the more specific.

Focus Area: Commercial Development (retail and office)

What questions do we need to ask?

  • Elected Officials and Staff
    • How can elected officials participate in the community conversation?
    • How do you take politics out of the equation, so all can benefit equally?
    • What are costs of physical infrastructure?
    • How will you fund infrastructure?
    • How do we incentivize building owners to invest in property improvements?
    • How does our business organization fit into the overall smart city?
    • How can we accelerate time to license, opening dates of retail/office and get info available on government website for fast access?
  • Community Organizations
    • How can the community best be kept abreast of changes that might affect them?
    • What community organizations should be at the table?
    • How can community benefit organizations best be utilized to insure a double bottom-line economic and social impact?
  • Anchor Institutions
    • How can chosen measurements, from community and anchors, best be tallied and displayed?
    • How can you extend more services cost effectively to the disadvantaged?
    • How can university provide inclusive co-working spaces?
    • How might partnerships help to enrich the educational experience of students while empowering small business development? (university)
  • Business Community
    • How can disadvantaged business owners become part of the business community?
    • How can empty facilities from the business community be utilized in the smart communities without there needing to be sold?
    • How can the LSBD participate?
    • What services do you need to thrive?
    • What SLA is acceptable?
  • Technology Providers
    • What services can you offer to us?
    • What are the costs?
    • What is the customer service plan?
  • Those Less Heard
    • What are the best methods and times for you to participate?
    • Access: what services and supports should be in place to make accessibility possible?
    • How can we make information accessible in language that is simple and straightforward?
    • What services or products are need for you to thrive?
    • What tools are needed to improve access to the community?
    • How do we develop skills to be hired by local businesses?
  • Who else needs to be in the conversation?
    • Developers and investors
    • Residents in close proximity
    • Police
  • What do we ask them?
    • Can there be crowdfunded investments (donor, rewards, equity, _est) for properties in unsafe areas where government or existing funds can’t make happen and can money be public and private? (ask developers and investors)
    • How does commercial development impact your daily lives? (ask residents in close proximity)
    • How could we facilitate safe, protected “pop-up” meetings in some of the unsafe, underserved areas of the project zone? (ask police, others)
    • How do we maximize security in an environment of limited resources? (police)

What groups/people must be involved in asking the questions?

  • Entrepreneurs
  • Real estate developers

Focus Area: Cultural and Creative Arts Activities

What questions do we need to ask?

  • Elected Officials and Staff
    • What measurable challenge needs to be addressed?
    • How do I get funding for my social entrepreneurship?
    • What resources can government bring to support youth and elderly?
    • How do we define a balanced legal system?
  • Community Organizations
    • How can we collaborate so that limited resources are spread fairly (equitably)?
    • What are the barriers that could prevent your involvement in the smart cities?
    • What can we do to put St. Louis’s arts community on the global art map?
    • Do schools have the bandwidth to stream audio-video and download high-def pictures?
    • Do art organizations have stream events or shows? Why/why not?
  • Anchor Institutions
    • How can you showcase our local talent?
    • Are you planning on collaborating with creative arts organizations?
    • Can we connect aspiring artists of any age to local artists and art educators online?
  • Business Community
    • How can you benefit from supporting cultural and creative activities?
    • How do you plan on supporting the creatives in this community?
    • How can larger businesses collaborate with small businesses to find space for creativity?
  • Technology Providers
    • What are the costs?
    • How do we include arts in the tech design?
    • How do we get training to maximize our use?
    • What are existing tools that we can leverage to help out community?
    • What increases our collective digital footprint?
  • Those Less Heard
    • How many artists have internet access? What is the speed? What do they pay?
    • What can be done to amplify your voice?
    • How can you tell if your voice was hear? How could you know?
    • For homes without internet access, where do they go when they need it?
    • How does technology reach the vulnerable and immigrant and refugee population which does not speak English and does not have resources?
    • Where are the refugees who need jobs that give them a sense of dignity?
  • Who else needs to be in the conversation?
    • Other smart city stakeholders
    • Museum
    • Residents
  • What do we ask them?
    • What do they want? (residents)
    • What they don’t know about, but they should want? (residents)
    • How has technology impacted you? (museum)
    • How does art and creative fit in the larger sense of art?

What groups/people must be involved in asking the questions?

  • Libraries
  • Schools
  • Parks
  • Neighborhood associations
  • Neighbors: block captains, alderpersons
  • Museums
  • Festivals: St. Lou Fringe, Lov Fest, Shakespeare, etc.
  • Public radio

Focus Area: Energy, Renewable Energy, and Energy Management

What questions do we need to ask?

  • Elected Officials and Staff
    • How can you help develop and maintain new infrastructure?
    • How can you help citizens consume renewable energy the way they want?
    • What regulatory hurdles can you help with—especially micro-grids?
    • What are the funding opportunities?
    • Quantity, timing, assumptions that there is more than solar?
    • Sometimes there are penalties expectations?
    • One-third of the city is empty and houses are gone?
  • Community Organizations
    • What are the community organizations that should be involved?
    • How can community organizations work together to provide consistent education and support?
    • How can you lend a hand in reaching out and getting it done?
    • How can we avoid “slow down” and bug of ineffective organization?
  • Anchor Institutions
    • How do we get you involved?
    • How can we engage elementary kids and get them excited about energy?
    • Schools: What about the 5th grader (or 1st grader) to help talk about the problem?
    • Can we maximize groups with mentors and GEMs, STEM, etc.?
    • Who are anchors?
  • Business Community
    • How interested are you in renewables, really? Do you care?
    • Are you willing to invest up-front to implement?
  • Technology Providers
    • How can we help communicate affordability?
    • How does the business make the value case?
    • How can we provide access to accurate information?
    • How can energy management tools help them take control of their energy use and budget?
  • Those Less Heard
    • What does renewable energy mean to you?
    • How do we best communicate with you?
    • Do you really care? In not, how do we engage with you?
    • What are the base needs of the community? (Maslow’s hierarchy)
    • How can we make participation work for you?
    • How do we bridge community organizations?
    • How do we create equitable offerings to customers with varying needs and infrastructure quality?
  • Who else needs to be in the conversation?
    • Utilities
    • MGO’s with money
    • P3 opportunities
    • National Geospace in St. Louis
    • International feasibility?
  • What do we ask them? (when included—who to ask)
    • How do we get accountability?
    • How can we get funding to ignite youth and education?
    • How can we streamline and standardize factual communication and message?
    • How can utilities work together? (utilities)
    • How can the utilities be responsible and responsive to communities? (utilities)
    • How can the utilities better incorporate renewables to maximize results? (utilities)
    • How can we remove barriers to introduce micro-grids? (utilities)
    • How do we better engage with you, elected officials, and regulators? (utilities)

What groups/people must be involved in asking the questions?

  • (Group indicated it answered in other sections)

Focus Area: Entertainment, Recreation, and Leisure

What questions do we need to ask?

  • Elected Officials and Staff
    • What is the community asking for with entertainment, recreation, and leisure?
    • What are your priorities?
    • How do we adopt a plan? What are the steps?
    • How do we leverage the resources in the community?
    • Are the necessary assets in place—network, etc.?
    • How do we pay for it and what’s the long-term sustainability?
    • What kind of partnership? Public? Private? Combo?
    • How can elected officials remove the fear of making the wrong or right decision?
    • How do we get coordination between University City and city of St. Louis?
  • Community Organizations
    • What grant funding is available?
    • Strategic plans?
    • Religious community
    • Sports organizations
  • Anchor Institutions
    • What programs would benefit?
    • What’s your plan for Wabash Station Delmar Metroline? (asked of Washington University)
  • Business Community
    • How could this grow/impact your business?
    • What is your biggest everyday nuisance?
    • Would this help recruit, retain qualified employees to St. Louis?
    • What type of entertainment, recreation, and leisure would help to keep employees in St. Louis?
    • What can you donate or manage?
    • How do we create seamless i_______t across Delmar?
  • Technology Providers
    • What public partnerships do you have available?
    • Are there existing underutilized technologies available?
    • How can public access? What is the cost?
    • How can net neutrality changes impact this project?
    • Does your facility consider mobility and accessibility of public right-of-way?
    • What are your barriers to success in the St. Louis region?
  • Those Less Heard
    • What are your fears?
    • What is the biggest nuisance you experience daily, monthly?
    • How does the project engage the community to get buy-in/support/ownership?
    • Have you already engaged the community?
    • Do you understand the mission?
    • How will this impact business?
    • Are there spaces you think are dead?
    • Is there overlap in plans and data?
    • How do we get neighborhood association engagement?
  • Who else needs to be in the conversation?
    • Residents
    • Students
    • Schools and child-focused groups
    • Religious community
    • Entertainment districts
    • Restaurant/bar association
    • Theaters/venues
    • Missouri Tourism Division
    • Louis attractions association
    • Explore STL
    • Louis Parks Department and University City
    • Smaller arts, tourism, and community programs and organizations
    • National Endowment for the Arts
    • Sports and recreation leagues – youth and adult
    • Governor (executive order)
    • Press (to motivate governor)
    • Metro
  • What do we ask them?
    • What currently exists?
    • For _____ entertainment?

What groups/people must be involved in asking the questions?

  • Community/neighborhood leaders
  • Activist organizations
  • Millennials
  • Entertainment groups
  • Developers
  • Press

Focus Area: Entrepreneurship

What questions do we need to ask?

  • Elected Officials and Staff
    • What is broken?
    • Who lives here?
    • How do you fix the city/county divide?
    • How do you reach the stakeholders?
    • Where do the funds come from?
  • Community Organizations
    • (no questions by group)
  • Anchor Institutions
    • What is the future of this community? What is the vision, the roadmap?
    • How do you make sure all groups are represented at the table?
    • How to you monetize inclusion?
  • Business Community
    • What is the talent pool and retainment?
    • What is a success story of entrepreneurship in this community?
  • Technology Providers
    • How do you maximize the utilization of tools and technology?
    • What is the current infrastructure?
    • How secure is the community and infrastructure?
    • Is there a common trends analysis that identifies priorities?
    • What is the branding and marketing strategy?
    • What about labor apprenticeship?
  • Those Less Heard
    • (no questions by group)
  • Who else needs to be in the conversation?
    • (none specified by group)
  • What do we ask them?
    • How do we impact and improve access to markets?
    • Where is our venture capital and mentorship?
    • How do you improve the talent pool?
    • What is the public access plan?

What groups/people must be involved in asking the questions?

  • (none specified by group)

Focus Area: Healthcare/Public Health

What questions do we need to ask?

  • Elected Officials and Staff
    • What is the state doing to develop our delivery of healthcare services using digital technology?
    • What are both the city and county doing to use technology in the delivery of healthcare?
    • Can county and city work on solutions together?
    • Is this something we could /should try to get funded through a tax?
    • Can city/county/state begin servicing the mentally ill?
  • Community Organizations
    • How to better provide access for your clients?
    • What jobs are not done well (or at all) by your institution?
    • How will you get people of all segments of our population to come together and find common ground and discuss solutions?
    • What opportunities are created for expanded or new collaborations or partnerships that leverage new digital capacity?
  • Anchor Institutions
    • What would you do with better, faster internet you aren’t doing now?
    • Where are your facilities? Are they near those with needs and limited resources?
    • How can hospitals use a smart city to reach out further into the community?
    • What services could you provide digitally that you don’t currently offer? (expanded telehealth, etc.)
    • What online resources are available?
    • Healthcare is beginning to be antiquated like energy. What decentralized model is sustainable for health?
    • How can universities get more involved in provision help and service to the mentally ill?
  • Business Community
    • Would there be an incentive for you to fund this technology?
    • What non-monetary incentive can exist to stimulate business action?
    • How can you contribute to seeing your employees get proper healthcare?
  • Technology Providers
    • What would the business model be to provide the technology in this space?
    • How can technology providers provide information about possible channels of access to healthcare in their area?
    • How do we get service providers to better embrace local interests when they are focused on corporate interests?
    • How do we protect sensitive information effectively?
    • How can we give data ownership back to consumers?
  • Those Less Heard
    • Where can you be heard the best? What is your ideal platform?
    • Do you have access to healthcare?
    • Now do you receive access to healthcare now?
  • Who else needs to be in the conversation?
    • Patients
    • Parents, care giver family members and other who support dependents in need
    • Freelance practitioners
    • Schools
  • What do we ask them?
    • What would you like from your healthcare provider you aren’t currently getting? (patients)
    • What healthcare needs exist in your buildings? How can we leverage smart cities to address? (schools)
    • Healthcare is becoming more piece-wise. Ask people living in the __________ of the market? (freelance practitioners)

What groups/people must be involved in asking the questions?

  • (none specified by group)

Focus Area: Higher Education and Research

What questions do we need to ask?

  • Elected Officials and Staff
    • What policies support more accessible higher education and training for more citizens?
    • How can we support greater inclusion of St. Louis-based urban students in gaining higher educations? (cultivate our own citizens)
    • What efforts are you working on to help improve higher education technology?
    • How can we share technology knowledge and skills outside the traditional classroom, e.g. laundromat, library?
    • What can you do to make government data more available?
    • Would you be willing to put together a coalition to address this opportunity?
  • Products, wifi, internet
  • Policies that support free wifi and internet neutrality—partner with business community to pay for access in areas without it
  • STEAM rather than STEM education
  • Literacy – coding without literacy leads nowhere
  • Community Organizations
    • Who is in your community?
    • What are your outreach efforts to the community you serve?
    • What are you able or willing to do to get access and use technology?
    • How do we take public safety research away from its focus on first responders and toward preventing root causes of crime?
  • Anchor Institutions
    • How can our institutions of higher education encourage more support to cultivate investment in educating local citizens?
    • What libraries have what hours to support communities in accessing technologies and providing an array of employment resources?
    • Art
    • T, MetroLink, bus system
    • Library as technology hub and social services
    • Library as a nexus of social services
  • Business Community
    • How are companies/employees getting involved in education?
    • Who are you not serving?
    • How are businesses partnering with schools to ensure every child has access to quality technology?
    • How are major business hubs–Cortex, T-rex–partnering with schools to fill in the gap?
    • Could the business community sponsor extended education for citizens to better prepare our workforce—partnering with higher education to offer training pipeline?
    • Do you have space or expertise that the community could use?
    • How can we make internet available to those most vulnerable?
  • Technology Providers
    • What are your ideas to help out in higher education?
    • What are higher education institutions already doing to send resources to businesses, schools, community organizations, local communities?
    • What kind of companion classes for parents on technology are available? How can business help?
    • What are the digital platforms that are available to support collecting of information and to connect with wider populations of St. Louis?
    • What skills do our students need to best serve the needs of . . . ?
  • Those Less Heard
    • Who needs to hear your voice?
    • How could technology help you gain a better education?
    • How can we use technology to make education more accessible?
  • Who else needs to be in the conversation?
    • Universities
    • Colleges
    • Community colleges
    • Private and public schools
    • Not-for-profit and for profit
  • What do we ask them?
    • Can smart city technology help lower the cost of higher education?
    • How do we make research infrastructure available to everyone?
  • More direct farm to table
  • Benefit competition for consumers but more for business

What groups/people must be involved in asking the questions?

  • Residents
  • Schools
  • Churches
  • Those who have been pushed out of the educational system
  • Washington University
  • RAC

Focus Area: Housing Development and Affordability

What questions do we need to ask?

  • Elected Officials and Staff
    • How do you offer affordable housing to workers that will be supported by a smart city?
    • Do our current building codes support smart city growth?
    • How do we survey or engage those in their community who have housing needs?
    • When will you provide housing that your city workers can afford?
    • How can the huge number of publicly owned vacant homes and lots be marketed more aggressively?
    • How can innovative affordable housing be permitted through more flexible zoning?
    • Why should elected officials care about affordability?
    • How do we manage gentrification to ensure inclusion over time?
    • How can all public plans narrow the divide between the haves and have nots?
    • How do we ensure that new developments are accessible to the least fortunate?
    • How do elected officials engage the state and federal government on funds to develop affordable housing solutions?
    • How can we afford to fail?
  • Community Organizations
    • How can a smart city help your housing goals?
    • How can smart city data be collected and distributed to benefit you?
    • How do you see yourself engaging the residents to achieve affordable housing and inspire development of inclusion?
    • How do we re-engage the disengaged and keep them engaged over time?
    • Who defines the requirements for housing development?
    • How can people trapped in neighborhoods that suffered huge housing value declines reclaim a sense of choice in where they live?
  • Anchor Institutions
    • Do you have excess broadband capacity to share with your neighbors?
    • How do anchor institutions deliver services to the home?
    • What resources can you offer residents to assist residents in housing that is not crisis oriented?
    • What training can you offer?
    • How do you support resident’s access to housing or support a forum to encourage the development of affordable housing?
    • How do you ensure that the least fortunate are admitted to your programs?
    • How can all type of higher education prepare people for relevant careers and need for rapid career change?
  • Business Community
    • How can commercial business be induced to provide connectivity for people who can’t afford it?
    • How can commercial business be encouraged to make housing affordable?
    • What roles does the business community have in subsidizing housing?
    • What type of housing development are you willing to develop for your workers?
    • How will you give back to support affordable housing or to foster the need to develop better housing for residents that they can afford?
    • How do your products and services benefit people of lesser means?
    • How do you leverage equity to include fair employment using technology since 70-90% of jobs is achieved via word of mouth?
    • Real estate development companies with a share profit foundation
  • Technology Providers
    • What are best practices in other smart cities with success in housing development?
    • Can technology help people find housing that fits their needs?
    • How can technology access products make housing more affordable?
    • How can technology providers provide technology to everyone who needs it?
    • How do you ensure access to all housing areas?
    • How do we deliver affordable technology to connect all housing?
    • How can you connect residents at no cost via technology?
    • What training can you offer?
    • How do you ensure inclusion works a s a bona fide filter for decision making?
    • How can you make sure there is net neutrality for all geographic areas and demographic groups?
    • How do we connect the streets again from North to South? How to remove the street barriers?
  • Those Less Heard
    • How would a smart city encourage economic development without pricing people out of communities?
    • What community efforts are you interested in getting involved in to foster housing development and affordable housing? What do you need?
    • Where do you want to live?
    • How do you find housing using technology?
    • How can those less heard afford access in their homes?
    • How can you support your children in learning new technology?
  • Who else needs to be in the conversation?
    • Nonprofit organizations
    • Metro
    • Successful cities and countries who have affordable housing solutions
    • Women who are single moms have unique needs and should be part of the planning
    • Middle/high school students at Crossroads College Prep
    • Pagan communities disenfranchised from mainstream
  • What do we ask them?
    • What did you do? (cities/countries who have affordable housing solutions)
    • What does a “smart city” mean to you?
    • How do we start having conversations with those who may feel marginalized or ignored by this process?
    • What models to fund are most successful? (nonprofit organizations
    • How do we lose the bollards?

What groups/people must be involved in asking the questions? (listed alphabetically)

  • Ameren
  • Beyond Housing
  • Boring Comm Dev
  • CDC
  • Centne
  • Churches
  • Community action agencies and their clients
  • Danforth
  • Different age groups
  • Different income groups
  • Disabled
  • Elected officials
  • Emerson
  • Homeless advocates who are looking for affordable housing
  • HUD
  • Immigrants
  • Large corporations
  • Mayor
  • People with differing technical abilities
  • Protesters
  • Re-entry people (from prisons, drug programs, etc.)
  • Shelter owners
  • Single moms
  • SLACO (represents all neighborhoods in the city)
  • Slate
  • SLDL
  • Veterans
  • Women/Goddess earth-based religious groups

Focus Area: Mobility and Transportation

What questions do we need to ask?

  • Elected Officials and Staff
    • What are ways to contact constituents to see what resources are needed?
    • How do we facilitate buy-in?
    • How can developers/staff encourage mass transportation?
    • Bi-state and utilities
  • Community Organizations
    • In regards to transportation, what’s workining for you now?
    • What are resources that they need that smart cities can fill?
  • Anchor Institutions
    • How do you educate the next generation of public servants with focus on smart transportation?
    • How do you establish remotes services for under-represented groups? (finances)
    • How can business community anchor institutions program opportunity for travelling class?
  • Business Community
    • What investments are you willing to make?
  • Technology Providers
    • How do we maximize existing resources?
    • How do we facilitate connections between existing resources?
    • How do we make tech resources, i.e. Uber, accessible for seniors?
  • Those Less Heard
    • How are we making transportation systems more accessible for you?
    • How do we understand the way you communicate?
    • How do I translate access to those without voices? How to leverage?
    • How do we share the resources with those less heard?
  • Who else needs to be in the conversation?
    • (no specific entities identified)
  • What do we ask them?
    • How can we help the have-nots be in the conversation?
  • Stop complaining, help articulate, work together, collaboration

What groups/people must be involved in asking the questions?

  • (group did not identify any)

Focus Area: Pre-K and K-12 Education

What questions do we need to ask?

  • Elected Officials and Staff
    • How can all stakeholders be held accountable for educational outcomes?
    • How can the smart city initiative contribute to the goal that all children have access to equitable educational opportunities?
    • How does legislation block access to people and technology?
    • Will you hold your staff accountable to citizens and to collaborate?
    • When will we get rid of the $2 linear foot fiber/conduit tax that AT&T and Charter does not pay?
  • Community Organizations
    • How do you motivate them to get involved?
    • What does the end look like?
    • How can we ensure community organizations are able to operate as anchor institutions?
    • How do you overcome the idea that this is a white person’s thing?
  • Anchor Institutions
    • How can we work together to achieve shared goals?
    • How is an anchor institution defined?
  • Business Community
    • Is investment capital or need leading this initiative?
    • Besides money and ROI, how can smart cities engage companies?
    • How will you reward collaboration and change St. Louis culture?
    • How do you get businesses more involved with students in a meaningful way?
  • Technology Providers
    • Are minority voices leading our/your technology decisions?
    • How will net neutrality inform this dialogue?
  • Those Less Heard
    • What are the outcomes you want?
    • Do you feel included in this plan and its outcomes?
    • Rather than just “collaborate” how can we integrate those less heard into the process?
    • How do you get the word out to these people?
    • How do you bridge the technology gap with people that do not grow up with it?
  • Who else needs to be in the conversation?
    • Leaders and participants in the protest movement (if we are serious about inclusion)
    • Students
    • Youth
    • Religious organizations
    • MCU – Metropolitan Congregations United
  • What do we ask them?
    • How will we measure the impact of this project on education outcomes?
    • What do you want/need? (students/youth)

What groups/people must be involved in asking the questions?

  • Those most involuntarily affected

Focus Area: Privacy and Personal Data Security

What questions do we need to ask?

  • Elected Officials and Staff
    • How do we not stifle innovation but protect privacy?
    • How are you creating policies and enforcing those policies?
    • What the transparency policies?
    • Can we opt out?
    • How will you make sure any information is not stored without my permission?
    • What info are we going to protect?
  • Community Organizations
    • (no questions listed)
  • Anchor Institutions
    • (no questions listed)
  • Business Community
    • How are data breaches handled?
  • Technology Providers
    • How will you protect our information?
    • How do you make it easy?
    • Where does the data go?
    • Who owns the data?
    • Does this open door to identity theft?
    • Expertise? Where will it come from?
    • Do you use open vs. proprietary systems?
  • Those Less Heard
    • Elders
    • Big Brother
  • Who else needs to be in the conversation?
    • Education: Pre-K-12
  • What do we ask them?
    • Do people know when their data is being collected?
    • How do we plan for the positive aspects of being smart and connected while ensuring access to quality downtime and nature? (e.g. avoid nature deficit disorder tendency)
    • How do we provide more outdoor areas and time at school?

What groups/people must be involved in asking the questions?

  • Visionaries
  • Educators
  • People who are advocates for privacy
  • Cyber security experts

Focus Area: Public Safety

What questions do we need to ask?

  • Elected Officials and Staff
    • What are the obstacles to improving public safety? (ask of multiple groups)
    • What are all the aspects of public safety?
    • How is public safety helping or hindering your quality of life?
    • How do we get officials buy-in and budgeting?
    • Where do we get the funds?
    • How do we plan for an effective use of camera technology for safety?
  • Community Organizations
    • How do we bring community organizations in on the ground level?
    • Who has accessibility to resources?
    • How do we include such organizations as churches and recreations centers?
    • How do we define community organizations?
  • Anchor Institutions
    • How can we quantify/respond to the question of how being “smart” matters for public safety?
    • How to fund?
    • How do we educate residents about public safety and its aspects, including walkways, bike lanes?
  • Business Community
    • How can businesses join together to assist best with public safety?
  • Technology Providers
    • Who benefits?
    • How is technology going to be made affordable for lower income residents?
    • How can being smart enhance use/access to CSB (Citizens Service Bureau)?
    • Pedestrian lights
  • Those Less Heard
    • How do safety concerns impact your behavior?
    • What avenues can and should be used to communicate concerns?
    • How do we use technology to move away from the arrest and incarcerate model?
  • Who else needs to be in the conversation?
    • Youth
  • What do we ask them?
    • How do we incorporate all elements of public safety in the solution: street lights, potholes, lighting, street signals, trash, trees, crime, environment, air quality, dumping grounds, street signs?
    • What trend in public safety are you experiencing?
    • Are you aware of all the existing city services that assist residents with public safety?
    • What response and how fast do you want to react to public safety problems?

What groups/people must be involved in asking the questions?

  • All
  • Youth
  • Schools
  • Businesses
  • Churches

Focus Area: Workforce Development and Digital Skills Training

What questions do we need to ask?

  • Elected Officials and Staff
    • What do you envision the city/country being in 5/10/15 years?
    • What programs are in the future to provide skills for community?
    • What happens to your city if you lose your place because you didn’t act?
    • What are the needs for the workforce by age?
    • How can this be built into city planning? (ask of City of St. Louis and University city mayor and city council/aldermen)
    • What is being funded by the government and what is not?
    • Where do things need to be located to offer the best results?
    • How can digital skills training be built into the curriculum? (ask of St. Louis Public Schools school board)
  • Community Organizations
    • What will make you act?
    • How can you collaborate with others to have wider impact?
    • How can you reach the underserved?
    • What are you willing to contribute?
    • What resources can you share?
    • What language changes need to take place to explain what is trying to take place?
  • Anchor Institutions
    • What are your long-term goals for survival?
    • How dependent on reliable quick data are you becoming? (hospitals and first responders)
    • How do you utilize technology to teach kids and parents? (schools)
    • How do you utilize technology to teach and train your staff? (schools)
    • Will regular IT training become part of your curriculum? (schools and universities)
    • How can students volunteer to drive training? (Washington University)
    • How can the space be offered for training, job fairs, and application support? (library system)
  • Business Community
    • What skills do you hire? (loop biz district)
    • What is your hiring pool?
    • How useful would a job fair be? (loop biz district)
    • What are your training needs?
    • Is training in technology for all your employees or just IT staff?
    • Can you create job training? (loop biz district)
    • Do you plan to implement training budget for employee growth?
    • How much of a factor does IT play in your yearly budget?
    • Do you envision survival of the fittest as a smart process?
  • Technology Providers
    • What skills are needed by local businesses? (do survey maybe through Launch Code)
    • Are you working with community to ensure they are using technology to better their lives?
    • Do you care about the survival of civility?
    • Venture Café: training for elders and unemployed
  • Those Less Heard
    • What skills are you needing for future like skills?
    • How can elders and unemployed and underemployed be trained? Where would it take place? Who would do it? How can those audiences be reached?
  • Who else needs to be in the conversation? (listed alphabetically)
    • AARP
    • All public schools
    • Amazon
    • Bi-State
    • Churches
    • Cortex
    • Gephardt Center
    • Elders
    • E-W Gateway
    • Farmers Market
    • Gateway Greening
    • Green Dining Alliance
    • Launch Code
    • MEAAA
    • Neighborhood News
    • North of Delmar
    • One STL
    • Regional economic development
    • SLAAA
    • SLACO
    • State economic development
    • Teachers
    • Venture Café
    • Wells Fargo Community Development
    • West End Word
    • Youth
  • What do we ask them?
    • What is the biggest divide you see in classroom and/or school to school? (teachers)
    • What can you bring to the city? (Amazon)

What groups/people must be involved in asking the questions?

  • Leaders in music and arts
  • Loop businesses
  • Youth
  • People from within the neighborhoods
  • Group identified vehicles/media to use to help ask questions
    • Create “train the trainer”
    • Digital video
    • Social Media
    • Facebook
    • Next Door email service
    • Multi-media
    • Forest park races
    • Public access tv
    • Radio
    • YouTube ads